What shipping options do you offer?
We offer the following options for shipping:
Domestic(US) Orders
USPS Priority Mail
UPS 3 Day SelectSM
UPS 2nd Day Air®
UPS Next Day Air Saver®
International Orders
USPS Global Priority Mail
USPS Global Express Mail
How much will shipping cost me?
Costs vary based on ship location, the weight of the items in
your order and the ship method chosen. To determine the cost
of shipping, simply add the items you wish to order to your cart, proceed to step 2 and fill out your shipping address and choose your shipping method, the cost will reflect automatically on your total cost.
* Please note that taxes or other duties may be charged by international customs for delivery of orders over $20 in value
and are your responsibilty.
How secure is your website?
We are comply to Payment Card Industry Data Security
Standards (PCI DSS): Build and Maintain a Secure Network,
Protect Cardholder Data, Maintain a Vulnerability Management Program, Implement Strong Access Control Measures, Regularly Monitor and Test Networks, Maintain an Information Security Policy. Also we feature an SSL secure connection during the transaction.
What is your policy on returns?
At anonymousapparel.com we guarantee the quality of our product. If you're not satisfied with your purchase, please return the item(s) for an exchange, refund or credit. All returns must be in the original condition that you received them in.
Please call or email us, and obtain a return authorization number prior to returning any item. Returns will not be accepted without a proper return authorization number. Indicate what you are returning and why. Please let us know if you would like in return whether it be an exchange, refund or store credit.
If you received the wrong item or if the item is defective, we will reimburse you for the cost of shipping the item back to us. Please include your invoice with the return.
All returns must be made within 30 days of placing your orders. We no longer accept returns or exchanges after the 30 days period. In order to process your return, please include your name, email address and order number along with the items that you are returning.
If you have any other questions about returns please feel free to email info@anonymousapparel.com.
What is your payment method?
Anonymous Apparel only accepts Credit Cards or Debit Cards for payment.
Payment can be submitted only via credit card online or through the phone. We accept Visa, Mastercard, and American Express. Our website features an SSL secure connection through Paymentech <www.paymentech.net> during the transaction keeping your information secure and private. Please note that the charge on your statement will appear "Anonymous Apparel".